COMPLIANCE
At EHG, we prioritize transparency and operate as a fully legal and compliant company. Your trust is important to us, and we adhere to all industry regulations and best practices to provide you with peace of mind.
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Complaints Procedure
If you have any concerns or complaints that require addressing, please reach out to us via email at info@acpropertysourcing.com. We aim to acknowledge and respond to your query within three working days to initiate resolution discussions.
The Property Redress Scheme
We are proud members of the Property Redress Scheme (PIMS), ensuring accountability and a high standard of service.​
Professional Indemnity Insurance
Our operations are safeguarded with comprehensive professional indemnity insurance.
Details are as follows:
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HMRC Anti-Money Laundering Licence
We are fully registered with HMRC to comply with anti-money laundering regulations.
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Registration Number: XHML00000172752
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Nominated Officer: Jane Ackerley
For inquiries, contact: info@elitehomegroup.co.uk
Information Commissioner’s Office (ICO) Registration
We are committed to protecting your data. As a registered member of the Information Commissioner’s Office, we adhere to GDPR requirements.
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ICO Registration Number: ZB292298
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Data Security: We utilize a GDPR-compliant CRM platform to securely store any data submitted via our online forms.