COMPLIANCE
At EHG, we prioritize transparency and operate as a fully legal and compliant company. Your trust is important to us, and we adhere to all industry regulations and best practices to provide you with peace of mind.
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Complaints Procedure
If you have any concerns or complaints that require addressing, please reach out to us via email at info@elitehomegroup.co.uk We aim to acknowledge and respond to your query within three working days to initiate resolution discussions.
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The Property Redress Scheme
We are proud members of the Property Redress Scheme (PIMS), ensuring accountability and a high standard of service.​
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Professional Indemnity Insurance
Our operations are safeguarded with comprehensive professional indemnity insurance.​​​
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Information Commissioner’s Office (ICO) Registration
We are committed to protecting your data. As a registered member of the Information Commissioner’s Office, we adhere to GDPR requirements.
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ICO Registration Number: ZB292298
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Data Security: We utilise a GDPR-compliant CRM platform to securely store any data submitted via our online forms.